Privacy Policy

When you use our website, fill out our enquiry form, call us, or send us a WhatsApp message, you may share:

• Your name
• Your phone number
• Your email address (if you choose to give it)
• The type of home you want (such as 2 BHK, 2.5 BHK, 3 BHK, or 4 BHK Sky Villa)
• The date and time you prefer for a site visit
• Any question, budget preference, or message you send to us

We collect this information only for real and direct purposes:

• To call you back and answer your questions about price, floor plans, and construction status.
• To schedule and confirm your visit to our site office at Madikonda.
• To send you our project brochure, photos, or payment plans on WhatsApp or email upon your request.
• To keep you informed about new project updates or milestone announcements.

We respect your peace of mind. We will never sell, rent, or hand over your phone number or email to banks, brokers, marketing agencies, or any unrelated third parties.

Your contact details are only seen by our official sales and customer support staff at HiLuxz Residences.

When you open our website, our server records basic technical details such as your phone or computer screen size, browser type, and the pages you looked at. This helps our website load fast and display properly on your screen. These general statistics do not reveal your personal identity.

We also use Meta Pixel (ID 1865756914592235) to report page views and the enquiry and brochure forms’ thank-you confirmations to Meta Platforms for advertising measurement and ad optimization. Meta may receive page URLs, referrer information, cookie identifiers, IP address, and browser/device information, and may associate these with a Meta account. This is not anonymous data. We do not send your name, email address, phone number, or other form fields to Meta, and automatic customer matching is not enabled.

In regions where we request advertising consent, Meta Pixel stays blocked until you accept advertising cookies. Elsewhere, advertising measurement is enabled unless you reject it or your browser signals an applicable opt-out. If your region cannot be determined, we request consent before enabling tracking. Accepting the site disclaimer does not grant advertising consent.

Use Cookie settings on any page to accept, reject, or withdraw consent at any time. We store a visitor reference, your choices and their dates, and the notice text/version shown in your browser, retaining earlier acceptance evidence when you withdraw. Your latest choice controls future events across open tabs; previously blocked events are not replayed. Global Privacy Control and Do Not Track signals disable advertising tracking. With JavaScript disabled, the Pixel is not loaded.

Meta’s handling of received information is described in its Privacy Policy. Ad clicks and impressions can still be counted by the ad platform when website tracking is declined.

You can tell us to stop contacting you at any time. If you do not want to receive further calls, WhatsApp messages, or emails from us, simply let us know.

You can call or message us, and our team will remove your number from our active contact list promptly.